Delivery and personalisation guide

Everything you need to know about customising your items, production turnaround times, and safe delivery across the UK from The Little Gifted Co.

Personalised Items

Looking for a design that is not currently available on our website? Please feel free to contact us by email and leave us a message. We can personalise items with names, special dates, photos and other details of your choice. Simply let us know what you have in mind, and we will do our best to create something special for you.

Handcrafting and UK delivery

Each gift is handcrafted with care in suffolk and typically ready to dispatch within 3–5 working days, though times may extend during busy festive seasons like Christmas. We provide nationwide UK delivery via trusted postal carriers. At this stage, we offer direct postal delivery only rather than local collection. If you have an urgent date requirement, message us before ordering so we can accommodate you.

Quality and arrival support

We take pride in packaging glass tumblers, treat plates, plaques, and seasonal sets safely for their journey. While we cannot remake items due to typos provided during order placement, your peace of mind remains our priority. In the unlikely event that your parcel arrives damaged or faulty in transit, please contact us promptly with photos of the item and box so we can swiftly arrange a replacement.